Privacy Policy

Effective Date: 7/26/25

This Privacy Policy describes how Exteriors West LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, https://exteriorswestllc.com (the “Site”), or otherwise interact with us. We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our Site: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
• Contact Us: When you fill out a contact form, request a quote, send us an email, or call us, we collect the personal information you provide, such as your name, email address, phone number, physical address, and details about your inquiry.
• Engage with Our Services: If you become a client, we will collect information necessary to provide our services, which may include project details, payment information, and communication records.

2. How We Collect Information

• Device Information: We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
• Directly from You: We collect information you voluntarily provide to us through forms, emails, phone calls, and other direct communications.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To fulfill your requests for services, provide quotes, manage projects, and communicate with you about our work.
• To Improve Our Site and Services: To understand how users interact with our Site, troubleshoot issues, and enhance the user experience.
• To Communicate with You: To respond to your inquiries, send you updates, promotional materials (if you opt-in), and other relevant communications.
• For Marketing and Advertising: To personalize your experience, present tailored content, and inform you about our services that may be of interest to you.
• For Security and Fraud Prevention: To protect our Site and users from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. Sharing Your Personal Information

We do not sell your personal information. We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as website hosting, analytics, marketing, and payment processing. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
• Objection/Restriction: The right to object to or request restriction of the processing of your personal information.
• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: